"ISPs are wise to improve spam filtering, and ensure that permission emails are not erroneously marked as spam," said David Daniels, Research Director at JupiterResearch and author of the report. "Consumers have a plethora of providers to choose from and will stray from those who do not effectively filter messages," added Daniels.
The JupiterResearch report also finds that email delivery rates have stabilized at an average of approximately 88% and are expected to surpass 90% over the next few years. By 2010, the cost of incorrectly blocked email will drop to $92 million from a high of $107 million in 2006.
"The next five years will see a more organized email marketing arena," said David Schatsky, Senior Vice President of Research at JupiterResearch. "Delivery rates will rise because of marketers' efforts to improve list management practices. And the greater control by ISPs over spam will mean a lot less waste," added Schatsky.